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Cookie Policy

Last updated: 1 Feb 2022

  1. Introduction

    1. We are committed to safeguarding the privacy and accuracy of the personal data of our website visitors, service users and email recipients.
    2. In this policy, “we”, “us” and “our” refer to Prospect Global Ltd – trading as Outbase.
    3. Reference to a Data Subject means a natural person whose personal data is processed by a Data Controller or a Data Processor, in other words, you.

  2. What are cookies?

    1. Cookies and similar technologies are small text documents or code, frequently containing a unique identification code. When you visit websites or use mobile application, a computer will ask your computer/device for permission to save this file on your computer/device and gain access to this information. Information collected through cookies may include the date and time of your visit and how you use a particular website.

  3. Why do we use cookies?

    1. Cookies make sure that during your visit to our site that you can remain logged in, all information you might want to carry over from one page goes to the next and that you can browse safely and smoothly. Cookies also allow us to see how our website is used and importantly how we can improve it, as well as allowing us to potentially present you with targeted marketing that matches your personal interests.

  4. What cookies do we use?

    Essential cookies

    1. These cookies are necessary for the website to function properly. Vital actions can be performed by using these cookies such as saving your cookie preferences for this website or logging in to our portal.
    Cookie Description Duration
    __hssrc This cookie is set by Hubspot. According to their documentation, whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. Session

  5. Performance/analytical cookies

      1. These cookies are used to gather statistical information about the use of our website. We may use this data for performance and website optimisation.
    Cookie Description Duration
    _ga This cookie is associated with Google Analytics. It is used to distinguish unique users by assigning a randomly generated number for a client identifier. It is included in each page requests within a site and used to calculate a visitor’s session and campaign data for the site’s analytics reports. 2 years
    _gaexp This cookie is used to determine a user’s inclusion in an A/B experiment via Google Optimize and the expiry of experiments a user has been included in. Google Optimize is used to enhance user experience on our website. 90 days
    _gat_UA-**** This is a pattern type cookie set by Google Analytics. It is used to limit the amount of data recorded by Google on high traffic volume websites. 1 min
    _gid This cookie is associated with Google Analytics. It is used to distinguish users. 24 hours
    _hjFirstSeen This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. 30 mins
    _hjid Hotjar cookie that is set when the user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. 1 year
    _hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 mins
    _hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by our site’s pageview limit. 30 mins
    _hstc This cookie is set by Hubspot and is used for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 1 year 24 days
    hubspotuk This cookie is used by HubSpot to keep track of the visitors to the website. This cookie is passed to Hubspot on form submission and used when deduplicating contacts. 1 year 24 days
    nQ_cookieid The domain of this cookie is owned by Albacross. It is used as a analytical tools to identify the potential customers by setting a unique Id for the customers. The session Id is used to implement the preference choice made by the customer upon their re-visit. 1 year
    nQ_userVisitId This ID can be used to recognise the visitor on a next visit and implement any preferences made. With the cookie, the website can also follow the visitor on multiple websites for marketing purposes. 30 mins
    _obid This cookie is set when a user lands on the site, containing a unique ID relating to the email that was clicked on. 1 year
    utm_source

    utm_medium

    utm_term

    		 Used to track elements of the Google AdWord campaign used to generate traffic to the site. 3 months

  6. Functional cookies

      1. These cookies enable more functionality for visitors to our website. These cookies can be set by our external service providers or by our own website. Some example functionalities that may be enabled when this category is accepted include: live chat services and watching embedded videos.
    Cookie Description Duration
    bcookie This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page. 2 years
    _hssc This cookie is set by HubSpot. The purpose of the cookie is to keep track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 30 mins
    lang This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Session
    lidc This cookie is set by LinkedIn and used for routing. 24 hours
    li_gc Used to store consent of guests regarding the use of cookies for non-essential purposes 2 years
    ss This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function. Session
    TawkConnectionTime This cookie remembers the end user so that past chat conversations can be identified to improve service. Session
    ­_tawkuuid This cookie remembers the end user so that past chat conversations can be identified to improve service. 6 months

  7. Advertising/tracking cookies

      1. These cookies are set by external advertising partners and are used for the profiling and tracking of data across multiple websites. If you accept these cookies, we may show you our advertisements on other websites based on your user profile and preferences. These cookies also save data about how many visitors have seen or clicked on our advertisements to better optimise our advertising campaigns.
    Cookie Description Duration
    AnalyticsSyncHistory Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries 30 days
    bscookie This cookie is a browser ID cookie set by Linked share Buttons and ad tags. 2 years
    _lfuuid Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. 10 years
    _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services. It is the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page. 90 days
    _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers. 90 days
    fr The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. 90 days
    _gcl_aw Created by Google Adwords, these cookies store any ad click information, generates unique IDs for visitors to remember preferences and to track and gather statistics and conversion rates through the website. 90 days
    _gac_** Advertising cookies that may be set on the domain of the site you’re visiting. Unlike cookies that are set on Google’s own domains, these cookies can’t be read by Google when you’re on a site other than the one on which they were set. They serve purposes such as measuring interactions with the ads on that domain and preventing the same ads from being shown to you too many times. 90 days
    IDE Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. 1 year 24 days
    MUID Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking. 1 year 24 days
    _obid_visit This is used to identify a site session across multiple pages and is not linked to any personal data. Session
    personalization_id This cookie is set by twitter.com. It is used integrate the sharing features of this social media. It also stores information about how the user uses the website for tracking and targeting. 2 years
    test_cookie This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies. 15 minutes
    _uetsid Used by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Session
    _uetvid Used by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. 1 year
    UserMatchHistory LinkedIn Ads ID syncing 1 month

  8. Managing cookies

      1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies on most mainstream browsers via these links:
    1. Blocking all cookies will have a negative impact upon the usability of many websites but if you block cookies, you will not be able to use all the features on our website.

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